Shipping & Returns + Made to Order FAQ
MADE TO ORDER
During product launches and busy periods (eg. Xmas) we ask that you allow 7-10 business days for your order to be made and to factor in the shipping timeafter. Normally however your piece will be made within 2-7 days and then shipped to you.
If you will be needing your piece urgently - please write this in the comments at checkout or emails us with the date you require it by and we will do our best to accommodate this.
Please allow approximately 2-4 weeks for your order to be fulfilled and delivered (depending on location) once you have placed your order. For detailed information on Made To Order orders please click here.
SHIPPING POLICY
For domestic orders over $250 – Free standard shipping
For International orders over $500 - Free Standard Shipping
Express Shipping for all domestic orders will be $15
Click here for more information on Shipping and details on International shipping
RETURNS POLICY
Returns must be submitted in writing via email to hello@chamani.com.au as soon as possible. The items must be shipped back to us within 7 days of delivery and received at our warehouse within 14 days of delivery.
For more detailed information of our returns process, click here.